Southampton Airport

About Southampton Airport

BAA Southampton

Since the opening of the new terminal in December 1994, Southampton International Airport has positioned itself as the premier business airport for central southern England. Southampton Airport offer the same customer service and quality that would be expected in any major airport.

Southampton has its own dedicated railway station, Southampton Airport Parkway. Fast trains run three times hourly from London Waterloo directly to the airport station, and excellent connections with cities in the south-west mean that more passengers are appreciating the convenience of using the central southern airport for their flights to Europe and beyond.

From Southampton Airport, business and leisure passengers can reach 22 destinations directly, together with over 200 long haul worldwide destinations via six key hubs including Amsterdam, Brussels, Paris, Frankfurt, Manchester and Dublin.

BAA has invested £30 million in making Southampton Airport one of Europe's most modern regional airports. These improvements include a new duty and tax free shop, World Duty Free, three times the size of the former outlet, with a far greater range of goods. Southampton Airport has a business lounge for British Airways, and Scot Airways' frequent flyers and has introduced electronic ticketing, in co-operation with British Airways.

The Southampton Airport Fire Service conducts commercial and industrial training. Courses can be taken at Southampton Airport or at alternative locations. For further details contact the Senior Airport Fire Officer on +44 (0) 23 80627205 or +44 (0) 23 80620021.

About BAA
BAA is the world's leading airport company. BAA airports serve almost 200 million passengers worldwide, including 118 million in the UK and their core skills lie in running international and regional airports. BAA recognise that they can only operate effectively with the support of their stakeholders - shareholders, neighbours, employees, customers and business partners.

BAA owns and operates seven UK airports - Heathrow, Gatwick, Stansted, Glasgow, Aberdeen, Edinburgh and Southampton. BAA have management contracts or stakes in nine airports outside of the UK - Indianapolis in the USA, Naples in Italy, Mauritius and six airports in Australia (Melbourne, Perth, Alice Springs,Tennant Creek, Darwin and Launceston). In addition BAA have retail management contracts at two airports in the US, Pittsburgh and Boston Logan.

BAA airports are at the heart of the global travel network. Nearly one in five of the world's international air passengers travel through their UK airports. BAA's integrated three-airport system makes London the world's number one air travel destination. BAA are committed to growing with the support and trust of their neighbours.

BAA investment has developed Stansted, the main base for low-cost European scheduled airlines, the Heathrow Express rail link and many other infrastructure improvements. BAA will enable the airports to keep pace with the demand to travel, notably by building Terminal 5 at Heathrow (subject to planning permission). And BAA underpin the aviation industry which contributes £10.2 billion to UK gross domestic product annually.

Airports with good connections and surface transport access, and the capacity to meet demands, are essential for cities and regions to prosper. Through the Heathrow Express and the Airport Express partnership, BAA is ensuring that London's airports have excellent rail links.

BAA develop, let and manage all the retail facilities at their airports including shops, catering outlets, foreign currency exchange, car hire and car parks. They also develop and manage non-retail airport property. BAA Lynton is the world's leading developer of office, warehouse and hotel facilities at and around airports.

BAA's focus on customers' needs and safety ensures that their airports achieve the highest quality, measured by customer surveys and recognised by many awards, including Partnership for Productivity, the first award by the world's airlines for outstanding services to the industry.

Southampton Airport Facilities

Lost luggage
If you lose items whilst you are at the airport, please go to the information desk. If you discover you have lost items once you have left the airport, you should contact +44 (0)23 80620021.

Postal services
There is a post box immediately outside the terminal. Stamps are available from WH Smiths

Baby care room
There is a baby care room located in the main concourse, with private feeding cubicle and bottle warmer. Contact the information desk in the terminal.

First aid
The first aid room with adjacent accessible toilet can be found by the arrivals exit in the main concourse.

Medical assistance
If you feel unwell please contact the airport information desk who will arrange for a qualified first aider to take care of you, or alternatively contact any member of staff to summon assistance.

Cash dispensers
There are cash dispensers located next to Travelex and WH Smith in the main concourse.

Southampton Airport,
Hampshire
SO18 2NL

http://www.southamptonairport.com